GlobalTel is known as the telecommunication company offering telephonic services to cells over the globe. Inmates utilize the facilities like voicemail, receive calls or send and deliver messages. Some customers made up their minds to cancel the GlobalTel Account as there is limited coverage, fluctuation in prices, unstable connection, and so on.
The page here will give you the strategy to cancel the account. Contacting customer service will work for you to opt out of the service. We will be discussing the techniques in detail so that you do not fumble while proceeding to approach the support team and ask them to assist you.
How do I cancel the GlobalTel Account?
GlobalTel provides the options to reach customer service using Phone, Email, Mail, and Online. Let’s have a glimpse of the procedure to interact with the support team using the methods availed by the company.
i) Request to cancel GlobalTel Online
Here are the simple steps to make the process easier for you to cancel:-
- Click global.com in order to log in to the account.
- Next, move to the section that appeared as “Access the Cancelation”.
- After that pick the option Cancel and the procedure is completed.
ii) Can I cancel the service of GlobalTel on the Phone
Yes, you can opt out of the service on the service number. In this technique, you can get in touch with the support team on the call and can directly interact with them if possible.
Dial the number -1-561-220-2383. Before calling customer service make sure to have all the information ready so that when asked you can provide them. Also, do not forget to mention about outstanding balances if any. The account number must be provided, this would lead the rep to verify the account holder. After you have all the details you can request them to cancel the account.
Ensure to inquire about the confirmation message and penalties if involved and ask them to provide you with the confirmation through email for future reference.
Always be careful and read the terms and policies before you move to discontinue the service. In most cases, canceling through an online portal is efficient.
iii) Cancellation of GlobalTel through Email
You can pick to deliver an email describing the account issues that led you to cancel the account. Draft a clear message to the support team, including the account information and reasons for canceling. Now send the message to support@globaltel.com.
You need to have patience because the reply might take much more time than usual. There are also other issues when you want to terminate the account because you will be asked to do some extra paperwork to finalize the cancellation.
What are the steps involved in canceling GlobalTel Service over Mail
The company provides another option for customers if the above three options do not prove to be efficient at the time of need.
The request of cancellation using the Mail option is time-consuming and still seems to be effective. Type a letter where you need to mention the account details and request to cancel the service and tag the service provider clearly on the letter.
Do not forget to request the confirmation message that your account is being canceled. Also, keep the copy as proof so that if any issue occurs you can approach the rep.
Send the letter to:-
Global Tel Mailing Address
7999 N. Federal Highway,
Suite 400 Boca Raton,
FL- 33487
After making a request to cancel the service at GlobalTel, there is no refund option because sales at GlobalTel are marked final.
Still, on some grounds, refunds are allotted if emailed to support@globaltel.com. A fee of $14.99 will be deducted from the refund amount.
If the request for a refund for the service of Jail Calling is also put up with concern for amounts billed in 15 days from the date requested for a refund.
Postcard Service does not carry a refund option.
Conclusion
We have discussed the four methods relevant to canceling your account at Global Tel. The methods are quite simple, without any difficulty you can complete the cancellation procedure. Put together all the details of the account so that you can furnish on being asked.