How to cancel a Twilio Account

Struggling with Twilio account cancellation? You are on the right page if you are one of those users trying their best to close Twilio accounts. The page here also includes topics such as: How to cancel a Twilio number, Twilio API cancel SMS keyword, Twilio call status canceled, and Twilio noise cancellation.

Twilio is best used for Texting, Calling, FaceTime, and so on. The app engages customers and is utilized by thousands of businesses with developers in millions to establish unique, customized experiences around the globe for the customers.

Moving to the main topic we will be guiding you with the cancellation process of Twilio accounts. Hope, going through the article you will be able to cancel Twilio API.

How do I cancel my Twilio Number:

If you are the owner of a Twilio account you can surely eliminate the account. Canceling a Twilio account might not be easy as there are too many options to manage the account.

Users can close the project, delete the account and even close the sub-accounts on Twilio if they are the account holders.

Close Twilio project:-

Closing a project, a refund will be given back to you i.e. the balance remaining in the account.

1. Firstly, log in to the account.
2. Click on Project Settings.
3. Tap on Authenticate to make changes option.
4. Now enter the password and tap the Verify option.
5. Next click on the Close Project option.
6. After that, pick the Delete all data and Settings option.
7. Tap the Continue button and check the empty box and then hit on the Close Project option.

Refunds will reach your account in 10 business days.

Deleting the Twilio Account:-

If you no longer wish to keep Twilio you can delete the account and here are the following steps:

1. Visit the Twilio website and scroll to the bottom of the site.
2. Now, tap the Get Help option.
3. Get in touch with customer support using the Talk to Support option.
4. Next, enter the question in the pop screen.
5. Tap on the No button if the answer is not helpful.
6. Now, fill up the fields when asked to reach customer support over Email.
7. Clearly state in the specified field that you want to remove the account.
8. Now, click the Submit button.

Can I close the Twilio Subaccount:-

Yes, you can close the sub-accounts by following the steps below:

1. Head to the Accounts category.
2. Tap on the Modify button.
3. Click the  Account SID to be removed.
4. Now, set the status account to Closed mode.
5. Click on the Make Request option.

When you close the account this implies you are deleting all the account information permanently.

How to cancel Twilio free trial 

In order to cancel the subscription:-

• Click Twilio and enter the login credentials.
• Next tap the Account option.
• Select Cancel Membership.
• Now, tap on Finish Cancellation.

You need to cancel before the end of the Trial Period or else you will be moved to a paid subscription.

You can also delete the free trial Twilio account and for this, you are required to enter into the account using your login details.

• In your Twilio account moving to the home page tap on the 3 dots.
• Next, tap on Settings and the privacy option.
• Choose the Delete option to eliminate the account.
• Carefully go through the instructions and tap the Delete button.
• Enter the password to confirm that you are the owner and after that tap the Delete button.

Mobile users can also delete their Twilio account on their handset itself.

• Using a web browser, head to a Twilio account.
• Select the Profile tab.
• Tap on  “Settings” and the privacy option.
• You will see your username. Just pick the Account option below the username.
• Click on the Delete option. 
• Look over the texts and choose the Delete tab.
• Enter the password confirming your account.
• Click on the Delete option.

The free trial account of Twilio can be deleted over Email. You just need to send an email by clicking on the “Help & Support Centre” option. There the email address will appear. Compose the issue clearly so that the support team can decode the message and assist you as soon as possible. At last Tap on Send button.

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