Xero Subscription: Is It Time to Cancel? Here’s What You Need to Know

Xero is a software designed for cloud-based account purposes which is mainly to be employed by the small business sectors. It is prominent among accountants and adopted by more than 180 countries. But sometimes it fails to reach our expectations and also creates issues for which we may feel like canceling the subscription.

So here we will pen down ‘How to cancel my Xero subscription’ in simple as well as understandable words.

Some Reasons To Cancel Xero Subscription

Before going through on canceling a Xero subscription let us examine the reasons to cancel the Xero subscription account.

The reasons are:-

• Issues with navigating.
• Format of the consumer records.
• Issuing the advance payment, deposits and some of the additional tasks is to be accomplished.
• Absence of timeous assistance.
• Incorrect statements of customers.
• Lack of reporting on the summary of contact transactions.
• Much time-consuming.

How To Cancel A Xero Subscription For A Paid Account

Note:- Once the cancellation of the subscription has proceeded and the notice period also expires the organization will be still on the My Xero list.

How To Cancel Xero Trial Subscription?

1. At first, navigate to the website of Xero and get logged in with the login credentials.
2. Then, select the name of the organization to cancel.
3. Now, just click on the section ‘Subscription and Billing’.
4. Next, click the tab on ‘Manage Subscription’ to proceed further in the cancellation procedure.
5. Then, hit the option of the ‘Cancel subscription button.
6. Now, click on the ‘Confirm Cancellation button.
7. A reason for canceling the subscription must be selected.
8. Lastly, tap on the ‘Send Feedback’ option to complete the cancellation procedure.

Overview Of Xero Cancel Account

The Xero paid and the trial subscription can be canceled only by the subscribers of the organizations.

A one-month notice period is associated with canceling the paid subscription.

How To Cancel Xero Invoice

To cancel the Xero invoice, when it is no further needed or developed due to an error where the invoice has been eliminated from the Practice Manager but still stays in the audit history.

The process is as follows:-

1. In the first step, from the Xero subscription account go to the ‘Business’ menu.
2. Now, in the menu on Business, select the Invoices tab.
3. Next, depending on the invoice status, click on the tab Draft, Overdue, or the Awaiting Payment option.
4. Then, just select the line of Invoice that you wish to get canceled.
5. We must remove the credit or payment that has been applied to the invoice by selecting the ‘Payment’ option and then clicking on the ‘X (Cross)’ button which is next to the invoice till all are gone.
6. Now, select the options button.
7. Then from the options click on the ‘Cancel Invoice’ button.
8. Next, hit on the ‘Yes’ tab to confirm the cancellation of the Xero Invoice.

If the Xero and practice organizations are connected then the invoices that are canceled have been treated contrarily relying on the status of the invoices.

An invoice that is applied with a credit or payment cannot be canceled and for this, it must be removed.

Bottom Lines:

Hence, if a decision has been made to cancel the Xero subscription account to escape from the monthly charges on the subscription, there are some points to keep in mind.

• To ensure that the organization subscriber is you.
• The cancel in the Xero account is for the individual organization.
• To give a check if the account is not overdue and the access to the organization is not canceled.
• To be conscious of the notice of one month associated with the cancellation.
• No period of cancellation for the organization of the Xero trial.

We hope this article helps you with ‘How to cancel Xero’ and successfully come out of the subscription if not required any further.